Quasar Infotech provides technical support solutions that enable organizations to deliver high quality tech support to their customers and employees at optimal costs. These solutions integrate our 7 x 24, personalized support services with best-in-class technologies for knowledge management and automated support. Global organizations have leveraged Quasar Infotech to increase customer satisfaction and improve operational efficiencies; in deploying IT help desks and technical support call centers. Quasar Infotech's expertise spans 370 products in the Desktop, Internet, Server and Networking domains. Our Focus Quasar Infotech's focus is in supporting products and services in the following technology domains: Desktops (Hardware, OS, Applications) Internet (ISPs, Mail, Access, Hosting) Wired and Wireless devices, Services and Applications Enterprise Infrastructure Components (Servers, Networking)  Proprietary products and applications Our Services Technical product support Outsourced Technical Helpdesk Knowledge Management Solutions Staff Augmentation Services Our Capabilities OEMs-PC/PDA/Peripherals/Devices ISPs Software publishers/Application vendors ITSPs Enterprises-Help Desk Outsourcing Computer Retail stores Delivery Mechanism The following Channels are used to deliver these services: Telephone Remote Diagnostic and Collaborative browsing tools Chat Email Key Benefits. Quasar Infotech provides value to enterprises over 3 parameters: End user / Customer Satisfaction: Our domain knowledge has resulted in optimized support processes   that deliver focused,   end user-centric technical support.  Operational Efficiencies: Through effective use of knowledge management tools to enhance   productivity. Cost: By leveraging India's low-cost base for technical service delivery.